Terms of service

Terms of Service

This website is operated by EQTEN LIMITED. Throughout the site, the terms “we”, “us” and “our” refer to EQTEN LIMITED. By accessing or using our website and services, you agree to be bound by the following Terms of Service.

Please read these Terms carefully before using our website.

1. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction, or that you have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted during transfer.

3. Products and Services

All products are subject to availability. We reserve the right to discontinue or limit quantities of any product or service without prior notice.

Product descriptions and pricing are subject to change at any time without notice. We do our best to display products accurately, but we cannot guarantee that your device’s display of colors or images will be accurate.

4. Accuracy of Information

We strive to ensure that all information on this website is accurate and up to date. However, we are not responsible if information made available on this site is not accurate, complete, or current.

5. Pricing and Payments

Prices for our products are subject to change without notice.
All payments are processed securely through third-party payment providers.

We reserve the right to cancel or refuse any order at our sole discretion, including orders that appear to violate these Terms.

6. Shipping and Delivery

Shipping times provided are estimates and may vary depending on location and external factors. We are not responsible for delays caused by carriers, customs, or events beyond our control.

7. Returns and Refunds

Our refund and return policy is outlined separately in our Refund & Return Policy. Please review it carefully before making a purchase.

8. Prohibited Uses

You are prohibited from using the site or its content:

  • For any unlawful purpose

  • To violate international, federal, or local regulations

  • To infringe upon intellectual property rights

  • To transmit malicious code or attempt to compromise the security of the website

9. Limitation of Liability

To the fullest extent permitted by law, EQTEN LIMITED shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or products purchased through the site.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws applicable to Hong Kong.

11. Changes to Terms

We reserve the right to update or replace any part of these Terms of Service at any time. Changes will take effect upon being posted on this page.

12. Contact Information

Questions about the Terms of Service should be sent to:
📧 support@tryeq10.com